THE ROBUVI COLLECTION

Privacy Policy

Last updated: 7 November 2026. Who handles your information Robuvi Wardrobe is operated by Bhuvaneshwari Kesavan, ABN 47 757 623 552. For privacy questions, requests or complaints, email sales@robuvi.com.au . What we collect and why We collect information you provide through accounts, orders, contact forms and newsletter requests. This includes your name, email, delivery and contact details, purchases, preferences and messages. If you choose Google sign-in, Google supplies the profile information you authorise, such as your name and email. Website providers process technical information, such as IP addresses and browser information, needed for security and site operation. We use information to operate accounts, process and fulfil orders, provide support, prevent misuse, keep business records and honour your communication choices. Marketing requires a separate opt-in. You can unsubscribe using the link in promotional emails or contact us. Essential order, account and security messages are separate. Payments and service providers We use Stripe for payments, Supabase for accounts and store data, Netlify for the website, Brevo for website emails, and NevTan Mail for sales-inbox correspondence. Google handles Google sign-in when you select it. Delivery providers receive the information needed to deliver your parcel. Card details are entered into Stripe's checkout; Robuvi does not receive or store your full card number. Storage and overseas processing Information is held in our store systems, provider systems and support correspondence. Our Supabase project's core database, account and image storage are hosted in Sydney. Supabase also describes operational and support processing involving Singapore and the United States. See Supabase data locations and its current subprocessor list . Other providers may process information overseas. Netlify lists United States infrastructure providers in its subprocessor register . Brevo lists database hosting in France, Germany and Belgium in its data-location information . NevTan Mail states that its data is stored in the United States in its privacy policy . Google describes worldwide processing and data transfers in its privacy policy . Stripe publishes its data-processing and transfer information . Processing locations can change; the linked provider notices give further details. Your choices and requests Email us to request access, correction or deletion, or explain a privacy concern. We may verify your identity before handling a request. Some records may need to be retained for business or legal obligations. We will investigate requests and complaints, respond, and explain the available outcome. Information is retained while needed for the purposes described above, then deleted or de-identified where appropriate. Accounts use browser storage to maintain sign-in, and the shopping basket uses browser storage to retain your selections. You can control browser storage through your browser, although clearing it can sign you out or clear your basket. This notice describes current operations and will be updated when our information-handling practices materially change.